Shipping & Delivery

We aim to get every Vault Trading order packed securely and on its way as quickly as possible.

Whether you’re ordering a single trading card, sealed TCG product, limited-edition collectible or higher-value item, your order will be packaged appropriately to help ensure it arrives safely.

Dispatch Times

In-stock orders are normally dispatched within 1–2 working days after payment has been confirmed.

Orders placed during weekends, bank holidays or particularly busy release periods may take slightly longer.

Once your order has been dispatched, you’ll receive a confirmation email with tracking information where applicable.

UK Delivery

We offer free delivery throughout the United Kingdom where possible.

However, available delivery options and cost will be shown at checkout and may vary depending on the size, weight and value of your order.

Higher-value orders may be sent using a tracked, signed-for or enhanced compensation service for additional security.

Tracking

Where a tracked delivery service is used, tracking details will be provided once your order has been dispatched.

Please allow some time after receiving your dispatch email for tracking information to become active with the courier.

Secure Packaging

Collectibles deserve proper protection.

Trading cards, sealed TCG products, limited editions and other collectible items are carefully packaged according to their size and value.

Where appropriate, we use protective sleeves, rigid packaging, bubble wrap, protective boxes and other suitable materials to reduce the risk of damage during transit.

Pre-Orders

Pre-order products are dispatched after the stock has arrived with us.

The expected release or dispatch date will normally be shown on the individual product page.

Manufacturer and distributor release dates can occasionally change. If there is a significant delay affecting your order, we’ll provide an update where possible.

If an order contains both in-stock and pre-order products, the order may be held until all items are available for dispatch.

For further details, please see our Pre-Order Information page.

International Delivery

International delivery is not currently available at this time but we are looking into providing these options with future developments.

Delivery Problems

If your order has not arrived within the expected timeframe, or there appears to be an issue with the tracking, please contact us.

Include your order number and we’ll look into it for you.

If a parcel arrives visibly damaged, we recommend taking photographs of the outer packaging before opening it and contacting us as soon as possible.

Questions About Delivery?

If you have any questions about shipping an order before purchasing — particularly for a high-value collectible — please contact us and we’ll be happy to help.

Vault Trading

Securely packed. Carefully handled. Delivered with collectors in mind.